Cre8work Client Helpdesk
Every industrial relations, HR and payroll request in one secure place, with a full record of every employee.
Your workforce, on record and under control
Disciplinary matters, HR queries and payroll requests should not live in scattered emails and phone calls. The Cre8work Client Helpdesk gives every client one secure place to log a request, follow it through to completion and look back at the full history of every employee, whenever they need it.
- Nothing falls through the cracks: every request gets a reference number and is tracked to the end
- Decisions backed by records: warnings, hearings and outcomes kept together
- Less time chasing: see where every request stands without picking up the phone
What You Can Do
- Log industrial relations, HR and payroll requests online and receive a reference number straight away
- Follow every request from start to finish, with all correspondence kept in one place
- View your staff register: each employee's disciplinary history, warnings and when they expire
- Preview signed documents in your browser and download an employee's full file as a PDF
- Receive a monthly staff report covering your requests and your high-risk employees
- Available at any time of day, on your computer or your phone
- Hosted in South Africa and protected by encrypted connections
- Each client sees only their own company's information
Getting Access
- Existing clients: use the Client Login button at the top of this page
- New clients: complete the form on this page
- Our team contacts you to set up your company's access
- We take the protection of personal information seriously
Your Cre8work consultant stays involved in every matter. The helpdesk simply makes the work visible, organised and on record.
Who It Is For
- Employers who use Cre8work for industrial relations, HR or payroll
- Operations and site managers who report disciplinary matters
- HR and finance teams who need records on demand
- Directors who want a monthly view of workforce risk
Your industrial relations, HR and payroll requests in one secure place, with every step on record.
Questions And Answers
The helpdesk is available to Cre8work clients. Each company receives its own secure access, and users only see their own company’s information.
Industrial relations matters such as warnings and disciplinary hearings, HR queries and payroll requests. Each request receives a reference number and is tracked until it is completed.
Yes. The staff register shows each employee’s warnings, hearings and outcomes, including when warnings expire, and you can download an employee’s full file as a PDF.
The helpdesk is hosted in South Africa, all connections are encrypted and access is limited to authorised users at your company. We take the protection of personal information seriously.
Existing clients log in with the Client Login button. New clients complete the request form on this page and our team sets up access for the company.
Request Access
New to the Cre8work Client Helpdesk? Complete the form and our team will contact you to set up access for your company.
- Tel: +27 11 450 3800
- Email: sales@cre8work.co.za
- Location: 139 Voortrekker Ave, Edenvale, 1609
